New LIfe defined

I decided to spend a few days shadowing an individual who engages in therapy and focus groups. I wanted to gauge their process and understand their perspective outside of a normal interview setting. I wanted to build empathy with the user. I didn’t spend the time bombarding this person with questions. I shadowed their day and I was able to learn about what matters most to them. The common frustrations were outlined but there were also latent needs that I discovered. Experiencing their research process firsthand as a shadow allowed me to understand the pain porters people who seek treatment face. A common theme never mentioned in the interview was “ I did not know there were services outside of medical practices.”